Privacy Policy

Welcome to Aurum
Thank you for visiting Aureum and exploring our collection of thoughtfully designed home décor and daily essentials. Your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us in any way.

By using our site or providing us with your information, you accept the practices described in this Policy.

1. Information We Collect

a) Information You Provide
When you engage with our platform—such as making a purchase, creating an account, or signing up for updates—we may collect:

  • Your name, email address, shipping and billing address, phone number, and payment details.

  • Any additional details you choose to provide, such as styling preferences or feedback.

b) Information Collected Automatically
We automatically gather details regarding your device and browsing behavior, which may include:

  • IP addresses, browser type/version, device identifiers, operating system, and usage patterns.

  • Activity like pages viewed, clicks made, time spent on site, search terms, and referral sources.

  • Cookies, web beacons, and similar tracking tools to help personalize your experience and improve functionality.

2. How We Use Your Information

We use collected information to:

  1. Process and fulfill your orders securely.

  2. Communicate important updates about your purchase, offers, and product news.

  3. Enhance and personalize your shopping experience.

  4. Analyze shopping trends to improve our product offerings and services.

  5. Detect and prevent fraud, unauthorized access, or security issues.

  6. Comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We may share your information with:

  • Service partners (e.g., payment processors, logistics providers, analytics tools) who assist in delivering services or orders.

  • Affiliates or brand partners, as necessary for fulfilling orders or collaborations.

  • Legal and safety needs, such as when required by law, or to protect Aurum’s rights, your safety, or ours.

We never sell your personal data to third parties.

4. Your Rights & Choices

You have the right to:

  • Access, update, correct, or delete your personal information.

  • Opt out of marketing communications anytime (while still receiving essential transactional emails).

  • Request restriction of processing or lodge a complaint.

Simply email us at infoto9518@gmail.com, and we’ll respond promptly.

5. Data Security

We employ industry-standard security measures—like SSL encryption and secure payment gateways—to protect your data. While we strive to protect your information, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from users in this age group. If you suspect we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates take effect immediately upon posting. Please review periodically. Continued use of our website signifies your acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:

Email: infoto9518@gmail.com